Refund Policy

At KAGA-GLASS, we strive to ensure that our customers are satisfied with every purchase. If for any reason you are not completely satisfied with your purchase, we offer the following refund policy:

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days of the purchase date.
• The item must be in its original packaging and condition.
• A receipt or proof of purchase must be provided.

Non-Refundable Items

Please note, the following items are non-refundable:

• Gift cards
• Items purchased on clearance or discount
• Custom glass orders

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 7 business days. The refund will be applied to your original payment method.

Contact Us

If you have any questions regarding our refund policy, please contact our customer service team at [email protected] or call us at 1-800-555-6444.

Thank you for shopping with KAGA-GLASS!